Alison Hoffman

Alison Hoffman - Executive Director

Alison has been with LCS for nine years and has both professional and personal experience assisting individuals with disabilities reach their full potential and achieve their personal goals. She has a BS from the University of Wisconsin Parkside, an MS from Concordia University in Mequon Wisconsin, and holds her CESP (Certified Employment Support Professional certificate). Alison has a passion for seeing the potential in everyone she works with and truly believes that everyone, regardless of disability, should be a part of their community. During Alison’s time at LCS, she has been an integral part in helping LCS focus on community employment and move away from traditional prevocational services and traditional day services by implementing innovative programs and services for LCS, while ensuring that the mission goals and strategic and financial objectives are met. Alison continues to focus on helping individuals see that their potential is limitless and move forward LCS’s mission of providing training and community engagement for youth and adults of varying abilities to enhance their self-esteem and quality of life.


Brittany Brown

Brittany Brown - Director of LCS Services

After graduating from the University of Wisconsin – Parkside with a Bachelors in Sociology, Brittany joined LCS in late 2015. Beginning as a Vocational Assistant, she spent her time helping individuals in Explore with career exploration and setting personalized goals. Within a year, she transitioned to working as a Job Coach where she was responsible for assisting individuals with maintaining community integrated employment. After briefly leaving LCS to enhance her skillset, Brittany returned to LCS as the Community Service Manager where she focused on revamping the Community Service programs, Connect and Explore, to ensure individuals in both programs were exposed to an abundance of new experiences and career exploration opportunities. Entering 2021 as the Director of Community Services, her mission is to continue building a strong team committed to exposing individuals receiving LCS services to community integration and encouraging them to reach their goals. In her spare time, she enjoys traveling with her husband and spending time with her fur babies – Bentley, Chevy, and Brooklyn.


Mike Snodgrass

Mike Snodgrass - Director of Operations

Mike came from the manufacturing world where every day was a dog-eat-dog experience, and successes were only measured in dollars and cents. When he came to LCS, Mike saw a different world where he could use his experiences to help train those with varying abilities to find a job that will help enrich their lives. Success here is measured in smiles and pride of accomplishing their goal of getting that job in the community. Everyday these individuals face challenges that Mike says he could never imagine. But every day when he greets the participants in the morning, they always come in with a smile on their face and an eagerness to do the best they can. For Mike, it is a pure joy to come in everyday and be a part of their lives and be a part of their successes. Some of Mike's hobbies are: Cheering and following the Packers and Badgers, movies, and bike riding.


Carol Ratliff

Carol Ratliff - Human Resources Director

Carol started her career at LCS as the Human Resources Director on July 13, 2020. She graduated from Carthage College and Cardinal Stritch University, and Carol has worked in the Human Resources field for her entire career, which included manufacturing companies like Hormel Foods and Ariens Company. Her favorite part about Human Resources is hiring people and discovering their interests and talents. In her free time, she enjoys golfing, reading, going to the gym, cooking, and watching General Hospital.



Melissa Vandehei

Melissa Vandehei - Community Services Manager

Melissa began her expedition at LCS in 2016 where she started out as a Community Skills Coach. She spent three years working towards finding meaningful community experiences for Connect individuals before stepping into the role as Community Service Case Manager. From there, she spent two years continuing to grow and look for new ways to help individuals create personal goals. Now as she steps into the position as Community Service Manager, she has made it her mission to work with staff to ensure participants are provided the support, skills, and encouragement to lead fuller lives with community involvement.


Vanessa Hernandez

Vanessa Hernandez - Community Services Case Manager

Vanessa has been working at LCS as the Community Services Case Manager since 2016. She loves working with the participants! Seeing them thrive is why she comes to work every day. She has two boys and one girl that she loves with all her heart. Vanessa and her husband have been together since the 6th grade. Her hobbies include playing sports with her boys, going to the movies, taking mini vacations, and shopping. Vanessa can also speak two languages.


Jeanie Eyman

Jeanie Eyman - Accounting Manager

Jeanie began her career at LCS in 2009 as an Accounting Coordinator. She has an Associate's Degree in Accounting from Gateway Technical College, and her current position title is Accounting Manager. In her spare time, Jeanie loves to travel and spend time with her family. She and her husband also enjoy camping with their teenage daughter and son. When Jeanie is not on some adventure, you can find her in the kitchen baking cookies, cakes, and pies. Many people have said that she should open a bakery!



Ellen Hauerwas-Williams

Ellen Hauerwas-Williams - Operations Supervisor

Ellen loves working with and helping people, as well as working in the production field, and she gets to do this every day working at LCS. For her, the participants make it a joy to come to work every day. Ellen is married and has four great children and a granddaughter. She has dogs, cats, horses, chickens, and ducks on hers and her husband's mini hobby farm. Dog training is the hobby she enjoys most. She competes in obedience, conformation, agility, and barn hunting, and many weekends she is out at dog shows. She also teaches puppy obedience classes.


Mary Goltz - Community /Training Coordinator

Mary enjoys this field because her position allows her to experience several different aspects of helping people gain skills that are needed for competitive employment through Job Coaching and providing trainings for participants and staff. She also has the opportunity to learn something new every day from participants and other staff members. Mary has several hobbies. She likes to upcycle things to keep them out of landfills because she takes the saying, “one man’s trash is another man’s treasure” to heart. She also enjoys crafting and making things out of glass, wood, and other materials.


Alison Howen

Alison Howen - Marketing and IT Coordinator

Alison was hired by LCS in February of 2019 for the Marketing and IT Coordinator position. She has a Bachelor of Fine Arts Degree in Creating Writing from Full Sail University. She also recently earned a Nonprofit Fund Development Certificate from Parkside University. What Alison loves most about her position at LCS is getting to utilize her education in creative writing to help others. She also loves the welcoming environment that LCS provides for everyone that steps through the door.


Sarah Newberry

Sarah Newberry - QEST Employment Specialist

Sarah started working at a non-profit in Zion, Illinois in 2007. That was when her first interactions with people with disabilities began. Her life was literally changed from that point on. Working people of varying abilities is truly rewarding for her, and a bad day can turn upside down with a smile and laugh from one of her clients. Helping a client find a job in the community, giving them a purpose in life, and making them feel a sense of independence and self-worth are what makes her heart happy. Sarah was born and raised in Union Grove, Wisconsin. She is a mom of a son who is in high school. She enjoys all that Wisconsin has to offer; like fairs, festivals, museums, and shopping. In addition, She loves Wisconsin's sports teams including the Milwaukee Bucks, Green Bay Packers, and Milwaukee Brewers. You can’t beat a good ball game at Am Fam Field!


Samuel Pena

Samuel Pena - QEST Employment Specialist

Sam enjoys helping find solutions to challenges participants may face and providing services to assist with the goal of obtaining gainful employment. Sam's experience covers both working with adults as well as youth. What he enjoys the most is getting results and having the participants achieve successful outcomes. Sam enjoy sports such as basketball, softball, comedy movies, but mostly he enjoys spending time with his family. In addition to being a QEST Employment Specialist, Sam is also a minister and enjoys fellowship with members at the congregation. He has been married for 27 years and counting, and he has two daughters. Sam is also a grandfather of two beautiful grandkids.


LCS Employment Specialist

Kamille Roberson - QEST Employment Specialist

Kamille began as an Employment Specialist in July of 2021. Prior to joining LCS, she worked as a Behavioral Treatment Technician for 3 years. Kamille holds a B.S. in Psychology with a certification in Mental Health Skills from the University of Wisconsin-Parkside. Supporting clients during self-exploration, growth, and achievements is what’s most rewarding to her. Kamille was born and raised in Milwaukee, Wisconsin. She enjoys watching movies, attending football and basketball events, and spending time with her family.


LCS Job Coaches

Sandy Castaneda, Janet Heinzelmann (from left to right), and Michelle Cooper (not pictured) - Job Coaches